Privacy Policy

1. Introduction

Starly Network respects privacy and aims to handle information in a responsible, limited, and practical way. This Privacy Policy applies to Starly Network websites, company pages, project pages, contact forms, support emails, billing support requests, and other services that link to this policy.

This policy is written for general transparency. It does not create a separate contract, and certain rights or obligations may apply only where required by applicable law.

2. Information You Provide

We may collect information that you choose to provide when you contact us, use a project, submit a form, request support, or ask a billing question. This may include your name, email address, project or website name, subject line, support message, account identifier, transaction reference, payment date, and any other information you include in your request.

Please do not send full card numbers, passwords, government identification numbers, or private account credentials through email or website forms.

3. Information Collected Automatically

When you visit our website or managed projects, we may collect basic technical and usage information. This may include IP address, browser type, device type, operating system, referring page, pages visited, links clicked, access times, approximate location derived from technical data, error logs, and other standard server or analytics information.

This information helps us operate the website, understand performance, identify technical issues, prevent misuse, and improve page structure.

4. Cookies and Similar Technologies

Our websites may use cookies, local storage, pixels, log files, or similar technologies. These tools may support basic website functionality, remember preferences, measure site usage, improve performance, protect services, and help us understand how visitors use our pages.

You can usually control cookies through your browser settings. If you disable cookies, some features may not work as expected.

5. How We Use Information

We may use information to operate websites and managed projects, respond to inquiries, provide user support, review billing issues, identify transactions, process refund or cancellation requests, improve project usability, maintain security, prevent abuse, comply with applicable obligations, and keep business records.

We may also use contact information to send service-related messages, such as responses to support requests, billing updates, policy notices, or project operation notices. We do not use this company website for aggressive promotional mailing.

6. Payment and Billing Information

Payments may be processed by third-party payment or billing providers. Starly Network may receive limited billing information such as transaction ID, payment status, amount, date, account email, or refund status. We do not intentionally collect or store full card numbers through this website.

Billing information is used to identify payments, assist users, review refund requests, investigate disputed or unrecognized charges, and maintain required business records.

7. How We Share Information

We may share information with service providers that help us operate our website, host services, process payments, provide analytics, manage email, maintain security, or respond to support requests. These providers are expected to use information only as needed to provide services to us.

We may also share information when required by applicable law, legal process, fraud prevention, security protection, enforcement of our terms, protection of rights or safety, or in connection with a business transfer such as a merger, sale, restructuring, or transfer of project operations.

8. Third-Party Links and Services

Our websites may link to third-party websites or use third-party tools. Their privacy practices are controlled by their own policies, not by Starly Network. We encourage users to review third-party policies before submitting information to those services.

9. Data Retention

We keep information only as long as reasonably needed for the purposes described in this policy, including support, billing review, security, legal, tax, accounting, fraud prevention, and recordkeeping needs. Retention periods may vary depending on the type of information, the project involved, and applicable requirements.

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, or alteration. No online service, email system, hosting platform, or data transmission method can be guaranteed to be completely secure.

11. Information About Minors

Starly Network company pages are not directed to children. We do not knowingly collect personal information from children under the age required by applicable law. If you believe a child has provided information to us, please contact us so we can review and take appropriate action.

12. International Access

Our websites and service providers may be accessed or operated from different locations. Information may be processed in countries or regions where privacy laws may differ from those in your location. Where required, we take reasonable steps to handle information according to applicable requirements.

13. User Choices and Requests

Depending on your location and applicable law, you may have the right to request access to your information, correction of inaccurate information, deletion of certain information, restriction or objection to certain processing, withdrawal of consent where processing is based on consent, or information about how your data is used.

To submit a privacy request, contact us at privacy@starlynetwork.com. We may need to verify your request before responding. Some information may be retained where required or permitted for legal, security, billing, dispute, or recordkeeping reasons.

14. Do Not Track and Browser Signals

Some browsers may send Do Not Track or similar signals. Because there is no single accepted standard for these signals, our websites may not respond to them in a uniform way. Users can manage cookies and tracking preferences through browser controls where available.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or service changes. Updated versions will be posted on this page with the revised effective date where appropriate.

16. Contact

For privacy questions or requests, contact privacy@starlynetwork.com.